Employee Engagement
By Brad Skilton    March 4th, 2020

The Art of Engagement
3 Ideas to Fuel Employee Engagement

Our President, Brad Skilton is often asked how he successfully reduced employee turnover from 19% to 7% while at Advent Health while increasing employee engagement from 3.7 to over 4.9 on a 5 point scale in the Revenue Cycle.
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Top signs you need an outsourcing Partner
By Brad Skilton    February 18th, 2020

Backlogs: Is your A/R building a backlog? Are claims not getting out the door in a timely manner? Are your team members able to follow-up on every account at least every 30 days?
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Assessing your revenue cycle in 5 easy steps
By Brad Skilton    January 30th, 2020

A/R Aging > 90 Days: Is your total A/R Aging > 90 Days greater than 15%? of that A/R Aging > 90, is more than 50% concentrated to 1 or 2 single payers? If so, within those payers is it a few major modalities that are the culprit? Within those modalities what procedures specifically make up the majority of your aging? Whatever is broken can be fixed.
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Boosting Revenue Cycle Productivity
By Brad Skilton    January 14th, 2020

Coding Backlogs: Is your DNFC (Discharged Not Final Coded) < 0.5 Days of Revenue? Do you have a Coding Bench to fall back on by enlisting the help of an outsourced overflow vendor during times of high volume? Do you utilize Computer Assisted Coding (CAC) as a way to help guide the coding process?
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Revenue Leakage - The 5 most common causes
By Brad Skilton    January 13th, 2020

Missed Procedures: Are your coding audits revealing missed procedures? Do you have a Charge Capture reconciliation process in place? Are your key areas reconciling charges? Have you automated the Charge Capture process where Possible? Read More